Job Number: R50013730
Brand: Fox Corporation
Job Type: Engineering, Technology
Location: New York, New York
Job Posting Date: April 13, 2021
The Consumer Products & Engineering (CPE) team is seeking a highly motivated, self-starting Content Operator to support the publishing and management activities for various FOX networks, products, platforms, and partners. A successful operator will cross train on a variety of tasks including execution of various content publishing/QA/editorial activities, schedule management, plus live operations support and is essential to providing our audience a great experience every time they press play.
Our mission is to ensure live streams and full episodes are delivered at the highest quality, published on time, every time, and fulfill our promise to be “Better than TV.” You have proven experience working independently, problem-solving with minimum support resources, and championing for quality of the experience on behalf of customers. This is an operational role, and in order to meet the needs of the content calendar, flexibility in your work schedule is required, including the ability to work evenings, weekends, and holidays.
A SNAPSHOT OF YOUR RESPONSIBILITIES
Video Publishing/QA/Editorial
Manage series/events and publish of long form content
Initial QA of video, audio, CC, & ad break locations
Confirm successful processing thru workflow & monitor system health
Work with fulfillment partners for on-time asset delivery
On device QA after go-live
Content management & editorial execution across all apps and platforms
Monitor the app/system and actively troubleshoot or escalate when needed
Troubleshoot and correct content related issues
Develop robust understanding of FOX digital publishing workflow
Work closely with stakeholders across the company to support in-app initiatives
Program Scheduling & Listing Management
Work with network programming, scheduling, and production companies to gather detailed event information
Manage public facing schedules for all live events - including sports, news, and entertainment
Review/audit/correct various schedules and listings for accuracy
Create detailed documentation for potential schedule variances for internal teams
Coordinate and schedule a variety of contingency, bonus and social content
Work with the NOC and TOC to schedule transmission routes within Fox’s various facilities and partners
Works with distribution team to organize and manage MVPD authorizations and distribution areas
Live Operations Support
Ensure the proper video sources are routed to the respective encoders for the scheduled programs and events
Confirm blackout rules, program regionalization, and live policies are applied correctly and troubleshoot as needed
Monitor video, audio, and captioning standards for all live streams/events
Confirm proper metadata is associated to programs prior to live events
WHAT YOU WILL NEED
Proficient with productivity tools such as Excel, Google Sheets/Docs, etc
Some experience with creative tools such as Adobe Photoshop
Must be able to provide flexible work availability which may include nights, weekends and holidays
Excellent written and oral communication skills with an eye for quality
Attention to detail in performing data analysis and data entry
Self-motivated & a natural problem-solver with strong analytical skills
Passion for TV
NICE TO HAVE, BUT NOT A DEAL BREAKER
An Associate degree (or higher) in related field or equivalent work experience
Knowledge of various publishing, metadata, and/or productivity tools, including: MPX, VDMS Uplynk, Jira/Confluence, Gracenote, Aspera, Quip, BOX/DropBox, Splunk, PagerDuty, AWS
Knowledge of Sports, News, and/or Entertainment industry business practices
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.