Job Number: R50009616
Brand: Fox News Channel
Job Type: Editorial, Operations, Product Management / User Experience / Content
Location: New York, New York
Job Posting Date: August 20, 2019
OVERVIEW OF THE COMPANYFox News ChannelFOX News Channel is a 24-hour all-encompassing news service delivering breaking news as well as political and business news. FOX News finished 2018 as the most-watched basic cable network for the third consecutive year in both primetime and total day among total viewers, and has held its number one national cable news channel status for 68 consecutive quarters. FNC is available in nearly 90 million homes and dominates the cable news landscape, routinely notching the top ten programs in the genre.
We are looking for a Product Support Associate to join our dynamic Fox News Digital team in an 11am-7pm shift. As the Product Support Associate, you will work with our digital editorial team to help them maximize their storytelling by training them on our Content Management System and answering their day-to-day questions. You'll also help members of our audience within Zendesk when they run into trouble. You are a problem solver, quick learner, and a proactive troubleshooter. Your keen interest in technology and experience using a Content Management System for a high-volume website or app will allow you to excel in this role.
A SNAPSHOT OF YOUR RESPONSIBILITIES
WHAT YOU WILL NEED
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.