Client Service Coordinator
Job Number: FNG0007166
Organization: Fox Sports
Job Type: Sales
Location: New York City, New York, United States
Job Posting Date: November 9, 2017

Job Description

Home Team Sports (HTS) is looking for a Client Service Coordinator (CSC) who will be responsible for supporting revenue growth for all HTS linear offerings within their assigned set of accounts, as well as digital, through assisting the sales process to agencies in partnership with an Account Executive (AE) and Client Service Representative (CSR). The CSC will develop a solid understanding of HTS integrated Linear & Digital offerings, utilizing meticulous organizational & analytical skills to build and steward orders from initial placement to paid invoice.  Maintaining order entry, posting, and tracking consistently and in a timely fashion, managing reporting, and communication with agency buyers and assistants in support of the AE and CSR are key responsibilities. The CSC will be responsible for assisting the CSR in the comprehensive sales process (and training in building proposals). Additionally, the CSC will be expected to manage priorities among their respective accounts as assigned by the CSR and AE, in order to accomplish daily tasks and ongoing responsibilities in a timely fashion. 

 

The CSC may work with all complementary internal departments as appropriate (Research, Creative Partnerships, Operations, Traffic, and Finance) in order to successfully manage the sale of HTS Linear & Digital Assets, independently or as an aggregate to the HTS linear business.

 

Additionally, this role may require participation in sales calls, planning meetings, and email communications both internally (with HTS personnel) and externally (with agencies, clients, and HTS representation partners).  This role will adhere to strict company policies in regards to HTS and partner confidentiality requirements.

 

Responsibilities

  • Uses STRATA, Wide Orbit for order entry and maintenance, posting, resolve discrepancies, file orders and process make-goods as needed. Work on admin tasks requested from CSR, AE, or Director/VP of Sales as needed.

  • Creates regular and ad hoc Excel reports in support of the sales function in a timely fashion.

  • Collaborate with and support the CSR on all account stewardship processes. Remain current on all relevant sports issues and events in order to assemble efficient packages with maximum value.  Provide background and research on client targets and categories as requested by CSR and AE.

Qualifications

  • Bachelor’s degree preferred.

  • Must have previous office experience, with experience in a related sales area is preferred.

  • Excellent verbal and written communication skills are necessary.   

  • Knowledge of Microsoft Office applications, including Word, Excel and Outlook is required. Proficiency in PowerPoint is preferred.

  • Must have the ability to develop and maintain good working relationships.

  • Excellent organizational skills are required.

  • Must have a proven ability to work as a member of a team and individually, as well as the ability to multitask and work effectively in a high pressure environment.

Division Description
Home Team Sports (HTS) is a sales unit of FOX Sports that offers advertisers one-stop shopping for TV and digital media sponsorship of every MLB, NBA, and NHL home team in the U.S., reaching 90+ million homes with its platforms. HTS also encompasses FOX Sports College Properties, which holds the multi-media rights for USC and the Los Angeles Memorial Coliseum, Michigan State, Auburn, San Diego State, Georgetown, Villanova and the BIG EAST Conference. HTS also has exclusive media rights in major college conferences and conference-owned television networks, including BTN, Pac-12 Networks, the ACC and Big 12. HTS is a complete sports solution featuring branded-content platforms, commercial and program production, events and custom brand integration in live local sports. All opportunities are available on a local, regional or national scale. HTS representation includes FOX Sports Regional Networks, Comcast Sports Net, ROOT SPORTS, YES, NESN, MASN, Altitude and others.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law.

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